Almost every day Delbrouck Industries' customers in Europe, USA, Australia and elsewhere benefit from our sourcing experience and problem solving capabilities. We have a great variety of sourcing and research tools at our disposal, including a few unconventional ones. We also utilize the important traditional Chinese concept of "Guanxi" - "Relationship" or "Connections". Through a network of contacts in Hong Kong and China we are sometimes able to find what is very difficult to find through conventional channels.
When it comes to sourcing products or component parts from China there are many important issues to consider. Some are often little understood by overseas customers unfamiliar with China. For example, there are differences between state owned factories, privately owned factories owned by PRC nationals, factories owned and managed by Hong Kong corporations, etc. In each case there are differences relating to quality standards, payment terms, communications, legal recourse, etc. that often have a major influence on how the business arrangements are made. Our long experience in China and the fact that our company has both Chinese and Western staff helps in keeping potential problems and unpleasant surprises at a minimum.
Every assignment or project carried out by Delbrouck is guided by our principles of quality, efficiency, dedication, confidentiality, and integrity. We have only one goal in mind - full and complete customer satisfaction. The highest level of confidentiality is assured.